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Retailers and foodservice operators can protect major accounts by treating complaints not as normal operating conditions, but as intelligence—pinpointing true root causes, building supplier capability, and driving complaint volume as close to zero as possible.

At a Food Safety NEXT Industry Roundtable on June 25, senior business leaders came together to share, collaborate, and innovate meaningful improvements for supply chain risk management using enterprise AI. Food Safety Magazine is the exclusive media partner for Food Safety NEXT.

The acquisition combines its original equipment manufacturer (OEM) parts distribution network with 86 Repairs' repair and maintenance management software platform for foodservice operators.

The 2018 Farm Bill legalized the sale of hemp-derived products containing no more than 0.3 percent delta-9 THC, allowing a “legal” edibles and beverage market to emerge. The 2025 government shutdown reconciliation bill closed this “loophole,” effective in November.

The International Association for Food Protection’s (IAFP’s) Black Pearl Award is given annually to one company for its efforts in advancing food safety and quality.

In the first of this two-part episode series recorded live from the show floor of the 2026 Food Safety Summit, we interviewed Summit speakers from the regulatory and industry spheres about topics discussed during their respective sessions, including retail/foodservice sanitation and culture, digital HACCP, cross-sector data-sharing, and more.

TrackAssure captures lot-level records as a byproduct of daily operations, automatically generates FSMA 204-compliant documentation, and delivers audit-ready reports on demand.

Breading mixtures may be reused for different foods in foodservice operations. An FDA-supported study found that both shrimp and cod allergens accumulate in reused breading and transfer to subsequent foods, although the cod cross-contact risk was much greater.

In a new peer-reviewed article, researchers make a case for linking data from both routine foodservice establishment inspections and foodborne illness surveillance, while acknowledging existing challenges, like inconsistent adoption of FDA’s Food Code and electronic data collection systems.

However, ultra-processed foods were consistently more affordable and dominated total U.S. grocery sales. The report, commissioned by IFIC, suggests that dietary recommendations and discussions about UPFs must be grounded in real-world consumer behavior, rather than treating these products as easily avoidable, and consider nutritional value.