What does it take to have an extremely effective Food Safety and Quality Assurance (FSQA) technician team on the production floor? This article shares practiced perspective on "what it takes." Attributes for success are identified and explained. How they are integrated within a FSQA team on the floor will go a long way to galvanizing the success of that team. For food and beverage companies, "success" means effective risk identification and management, protection of public health, reduced costs of poor quality, and the manufacture and sale of high-quality food and beverage ingredients and products.

This article will lend context to ensuring that the right food safety behaviors and practices are properly transferred from "those who know" to "those who need to know." The suggestions and tenets shared in this article are founded on proven scientific principles and actions, and on instincts honed by long-term experience in the food business. The authors will share best practices to increase an organization's effectiveness at planning for, and executing, the transfer of experience and skills from one generation to the next.

It can be challenging to maintain good working relationships with federal regulators when things are going well, but how do you leverage your best efforts during an inspection/audit especially when there are issues? Let's address how handling the inspection itself can be your most important asset, along with a fundamental understanding of the science and regulations that are in play.

If you have received a food safety-related letter from the U.S. Food and Drug Administration (FDA) requiring an immediate response, then the battle-proven advice in this article will be extremely helpful.