BIZTRACKS
Ingredients Distributor Tilley Distribution Upgrades Digital Product Catalogue for Improved Customer Experience
Image credit: Tilley Distribution
Ingredients supplier Tilley Distribution has upgraded its digital product catalogue to improve the customer search experience.
Built with Knowde’s artificial intelligence (AI) -powered Master Data Management Platform (MDM) engine and Customer Experience Platform (CXP) interface, Tilley customers, including those in the food and beverage industry, can search through Tilley’s catalogue of ingredients, chemicals, flavors, and fragrances more easily than ever.
Knowde’s MDM, the engine running Tilley’s upgraded digital product catalogue, extracts, structures, and harmonizes product data. Purpose-built for the complexity of the chemical industry, the Knowde CXP interface enables customers to easily search for and discover products, access technical information, and request documents and quotes directly through Tilley Distribution’s website.
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