The U.S. Food and Drug Administration (FDA) has published a new webpage with resources for farmers and producers of human and animal food whose crops are adversely affected by severe weather incidents.
With nearly 500 food safety recalls occurring per year, it is difficult for consumers to keep up. Prevention of foodborne illness—the main goal of the nonprofit organization Stop Foodborne Illness—can be aided by the establishment of a faster, more efficient, and modernized recall system.
Food Standards Australia New Zealand has released data on recalls in 2021 and recall trends over the last decade, revealing a drop in recalls overall. Allergen recalls accounted for half of all recalls in 2021.
A panel of experts from regulatory, state agriculture, and consumer advocacy groups shared their views on recall modernization and improvement at a Wednesday educational session at the 2022 Food Safety Summit.
The 2022 Food Safety Summit opened with a mock civil trial focusing on a fatal listeriosis outbreak. The workshop was led by attorneys from Food Industry Counsel LLC and included witness testimony, cross-examination, and a jury of conference attendees.
A recent study found that food recalls may negatively affect brands that rely on e-commerce more than brick-and-mortar retailers, and that it may be harder to restore consumer confidence for online brands even when voluntarily restorative actions are taken.
The culture of a facility in food safety or customer relations is impacted by how customer communications are managed. Customer complaint trending and response are part of a company or facility's risk management strategy. The objective of any management system is to try to protect the company from adverse actions. Understanding and responding to customer complaints is one strategy.
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