Jen Pino-Gallagher is the Director of the Food and Agribusiness practice at M3 Insurance. She identifies the most effective and efficient way to help clients in the food and agribusiness industries identify growth opportunities and reduce risk within their operations. She is a Preventive Controls Qualified Individual (PCQI) and is Hazard Analysis and Critical Control Points (HACCP) certified. In her previous role with the Wisconsin Department of Agriculture, Trade and Consumer Protection, Ms. Pino-Gallagher set the strategy and executed programs to grow the markets for Wisconsin's diverse agricultural products locally, regionally, and internationally. She executed trade-building missions on four continents. She is also a sought-after speaker and author on topics relating to the intersection of risk management and food production. Her passion for supporting food and agribusinesses stems from her upbringing on a farm in northeast Iowa.
Even with the right prep work, operations with the best sanitation, pest control, preventive maintenance, manufacturing practices, and food defense can experience a recall. This article establishes the background on recalls in the U.S. and offers a look at the behind-the-scenes activity of a food safety recall, including best practices, necessary steps, and tips for communication. It also explores an often-misunderstood resource that can minimize the negative impact and expense of a recall—your recall insurance policy.
