The U.S. Centers for Disease Control and Prevention (CDC) has published a new food safety webpage that provides information that can help prevent foodborne illnesses and outbreaks.
Food safety has always been an important issue, but like workplace health and safety, its profile is growing and must be viewed as a business essential.
The U.S. Food and Drug Administration and Stop Foodborne Illness joined forces to present a webinar, titled, “Building a Coalition of Food Safety Culture Champions Across Your Organization.”
A panel of experts from regulatory, state agriculture, and consumer advocacy groups shared their views on recall modernization and improvement at a Wednesday educational session at the 2022 Food Safety Summit.
A recent study found that food recalls may negatively affect brands that rely on e-commerce more than brick-and-mortar retailers, and that it may be harder to restore consumer confidence for online brands even when voluntarily restorative actions are taken.
In this episode of Food Safety Matters, we interview Dr. Guangtao Zhang, the Director of the Mars Global Food Safety Center (GFSC), on the center’s work in advancing mycotoxin risk management, microbial risk management, and food integrity by generating new insights, driving technology innovations, and improving food safety capabilities and methodologies.
The culture of a facility in food safety or customer relations is impacted by how customer communications are managed. Customer complaint trending and response are part of a company or facility's risk management strategy. The objective of any management system is to try to protect the company from adverse actions. Understanding and responding to customer complaints is one strategy.
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