James Marsden, Chipotle Mexican Grill’s food safety leader, will be retiring in Q2 2019. The casual fast food chain is currently searching for a replacement, according to a Bloomberg report.
Marsden joined Chipotle in 2016 in an effort to help the restaurant recover from a food safety crisis, a problem that Chipotle has encountered again and again over the past few years.
In light of these food safety issues, Chipotle has made efforts to woo customers back, including introducing new menu items, new marketing efforts, and a new loyalty program to gain new customers.
In terms of food safety, the restaurant’s latest endeavor has been the implementation of Zenput at more than 2,450 of its restaurants. The tool is meant to track food safety protocols in place at each of the restaurant locations.