Tyco Expands Global Center of Excellence Network to Help Drive Customer Innovation
Tyco today announced the expansion of its Global Center of Excellence Network, which enables multinational companies to streamline and standardize their fire and security systems around the world. Following the success of its Global Center of Excellence (GCoE) in Birmingham, AL, Tyco is opening and expanding facilities in key areas across the globe designed to emulate this model. The first center of the expansion opened in Denver this year. A Santiago, Chile location is scheduled to open in late November of this year. Tyco already has a center in Birmingham, UK, and will align this center with the global network. The company plans to open additional facilities over the next two years in Asia and India.
The Center of Excellence develops standards, technical specifications and detailed work plans that enable high quality fire and security installations globally, while also providing customers with remote system audit services to verify functionality and compliance with regional and corporate standards. Since its opening in 2010, the company’s flagship Birmingham center has grown by almost 300 percent, helping more than 50 Fortune 500 companies streamline and standardize their global integrated fire and security systems. Based on the success and momentum this center generated, Tyco opened its Denver Center of Excellence to support increasing customer demand from their national, regional, and global customers. The new 20,000 square-foot Center of Excellence currently houses 40 employees and is located in Denver, CO.
Serving global customers with a single point of contact, the Global Center of Excellence Network helps minimize risks, preserve profits, automate efficiencies and gain real-time intelligence from a scalable platform offering integrated solutions.
“Our goal is to do more than evolve with industry and technology change; we want to serve as a key player in driving innovation and delivering unique value to our strategic customers,” says George Oliver, Tyco’s CEO. “Customers who leverage our Global Center of Excellence Network benefit from local talent backed by Tyco’s more than 140 years of experience and breadth of technology expertise, freeing them to focus on moving forward with new, differentiated solutions.”
Each Tyco Center of Excellence employs a wide range of talented individuals including certified design engineers, computer-aided design operators, program managers, system engineers and other specialists who design and manage the deployment of global fire and security standards for enterprise-level intrusion security, access control, video management, fire systems and integration. The network’s Global Business Management system allows the CoEs around the world to work together seamlessly, sharing talents and workloads across locations to ensure a better overall customer experience. In the last 12 months, the GCoE network has completed nearly 8,000 projects for Tyco’s top global, regional, and national customers in more than 85 countries around the world.
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