Rhombus has launched Rhombus Insights, an artificial intelligence (AI) -powered solution that empowers businesses to measure “virtually anything their cameras can see,” and automate responses based on specific observations. The launch is a significant expansion of Rhombus’ AI analytics capabilities, giving organizations complete customization over what they track and how they respond to operational situations.

Rhombus Insights allows businesses to answer questions about their physical operations without ongoing and time-intensive human intervention. Relevant to food safety, for example, using Rhombus Insights to verify safety protocols can enable businesses to create tailored measurements and automated responses designed for their specific operational needs.

Rhombus Insights works through an intuitive setup process where users create prompts describing what they want to measure, specify the measurement type (i.e., numeric, percentage, or true/false), and set monitoring frequency. The solution then continuously analyzes camera footage to provide real-time data visualization, exportable reports, and Application Programming Interface (API) access for integration with existing business systems.

Going beyond passive monitoring, Rhombus Insights enables organizations to configure instant alerts and automated actions whenever specific conditions are met. When triggers are detected, the system can send notifications via email, text, or push notification, and execute custom actions such as playing audio announcements or activating third-party devices (such as lights or alarms) through relay triggers.

The flexibility of Rhombus Insights supports diverse use cases across industries. In food processing, storage, and retail environments, the solution can help verify that safety protocols are being followed (e.g., staff hand hygiene, protective gear use), monitor cold storage temperatures and occupancy, detect equipment left in zones that could cause cross-contamination, and ensure that clean-ups or sanitation needs are flagged immediately. Rhombus Insights can give food safety professionals a way to move beyond periodic audits and reactive fixes to continuous, visible oversight. 

Rhombus Insights works with existing Rhombus camera infrastructure or third-party cameras and integrates seamlessly with the company’s unified Rhombus Console. Organizations can configure their choice of large language model (LLM) to power the AI analytics, with options including Rhombus’ provided solution or integration with leading AI platforms such as ChatGPT, Claude, Gemini, and Grok.

The launch continues Rhombus’ strategic expansion of purposeful AI features built into its cloud-based physical security system, following recent introductions of natural language video search and operational analytics capabilities that include line crossing and occupancy counting.

By automating previously manual monitoring processes, Rhombus Insights delivers significant cost savings while providing organizations with data-driven insights that influence site planning, budget allocation, and operational strategy. The solution’s automated response capabilities ensure critical conditions are addressed immediately without requiring constant human oversight.

Rhombus Insights is now available to companies with existing Rhombus deployments.

Rhombus: www.rhombus.com