In 2008, Maple Leaf Foods had a devastating outbreak caused by Listeria contamination at one of its prepared meats facilities. It resulted in 23 deaths and many serious illnesses. Since this tragedy, Maple Leaf Foods has committed to becoming a global leader in food safety and has invested significant people and financial resources in achieving this commitment.

Maple Leaf Foods is a leading consumer protein company, making high-quality, innovative products under national brands including Maple Leaf^®, Maple Leaf Prime^®, Maple Leaf Natural Selections^®, Schneiders^®, Schneiders^® Country Naturals^®, Mina^®, Lightlife^™, and Field Roast Grain Meat Co. ^™.

Maple Leaf is one of Canada’s flagship food companies, with sales of $3.3 billion dollars, employing approximately 11,500 people and does business in Canada, the U.S., and Asia. Maple Leaf is headquartered in Mississauga, Ontario.

Michael McCain, President, and CEO of Maple Leaf Foods and Randy Huffman, Chief Food Safety and Sustainability Officer.

Michael has devoted his career to the food industry, starting at McCain Foods in the late 1970's where he held a variety of roles, including President and Chief Executive Officer of McCain Foods USA.  He joined Maple Leaf Foods in 1995. Since then, he has been instrumental in establishing Maple Leaf as a strong and sustainable, values-based company with leading brands and a bold vision for the future.

Dr. Randy Huffman joined Maple Leaf in 2009 and is currently Chief Food Safety and Sustainability Officer at the company.  This role encompasses Food Safety and Quality, Occupational Health, Safety and Security, Environmental Sustainability and Compliance, Animal Care and Corporate Engineering.  

Randy also leads the company's Food Safety Advisory Council, a team of external experts with the mandate to increase Maple Leaf's access to global knowledge and expertise in food safety, including best practices, regulatory compliance, microbiology, and fostering a food safety culture.

Prior to joining Maple Leaf Foods, Dr. Huffman served as President of the American Meat Institute (AMI) Foundation, as well as Senior Vice President Scientific Affairs for 9 years at AMI. 

In this episode of Food Safety Matters, we speak to Maple Leaf executives—Michael McCain and Randy Huffman about:

• What food safety processes and programs Maple Leaf had in place at the time of the 2008 listeriosis outbreak
• How complacency played a part in Maple Leaf's food safety crisis
• The steps Maple Leaf took in the hours, days, and weeks after learning of multiple illnesses and deaths
• How the tragedy led Maple Leaf to make a long-term food safety commitment to be a world leader in the food industry
• How Maple Leaf's story can help other food companies improve and avoid a similar situation
• What is believed to be the root cause of Maple Leaf's outbreak
• The consequences of not properly addressing positive environmental results
• The benefits of implementing a "seek and destroy" strategy
• Staying on top of food safety and swab results with a daily conference call that includes executive leadership
• The critical importance of segregation in ready-to-eat processing facilities
• What Maple Leaf might do differently if an outbreak or recall were to occur today
• The establishment of the Food Safety Advisory Council in 2009
• How they commemorate the outbreak every August, particularly marking the 10-year anniversary in 2018
• The 10th annual Food Safety Symposium

Resources:
Maple Leaf Food Safety Symposium
Free eBook Download - Exclusive Food Safety Culture Collection

Brittney Miller is President of Manchester Farms, America's first quail farm. What started over 40 years ago as a backyard hobby has grown into a nationally recognized, family-owned business that produces more than 80,000 quail weekly, raising them responsibly, without antibiotics or hormones, and shipping premium products to chefs, retailers, and home cooks across the country. Brittney's story is about more than farming: it is about stewardship, innovation, and family values. She combines her passion for sustainable agriculture with modern food safety standards. Her SQF Level 2 certified, HACCP-compliant farm sets the benchmark for quality in specialty poultry.

Mindy Brashears, Ph.D. is the USDA's Under Secretary for Food Safety. Dr. Brashears previously served as Under Secretary for Food Safety from 2020–2021, and Deputy Under Secretary in 2019. Dr. Brashears returns to USDA from Texas Tech University, where she was a Paul Whitfield Horn Distinguished Professor of Food Safety and Public Health, the Roth and Letch Family Endowed Chair for Food Safety, and the Director of the International Center for Food Industry Excellence.

Justin Ransom, Ph.D. is Administrator of USDA's Food Safety and Inspection Service (FSIS), where he oversees FSIS' mission to ensure the safety, wholesomeness, and proper labeling of America's commercial supply of meat, poultry, and processed egg products. He leads the agency's modernization efforts, streamlining inspection systems, strengthening public health protections, and advancing science-based policies. 

Elena Medo, M.B.A. is an entrepreneur, researcher, and inventor who has spent nearly 40 years transforming neonatal care through leadership and innovation. She has secured numerous patents, raised over $40 million across four companies, and built a legacy of firsts, including the first commercially available shelf-stable donor breast milk product; the first milk bank owned exclusively by nursing mothers; and the first medical device designed to analyze human milk. Today, as CEO and co-founder of Leonie Health PBC, established in 2023 with her daughter, Adrianne Weir, Elena is developing a revolutionary product that replicates the immune properties of colostrum to protect preterm infants against the three deadliest neonatal infections—necrotizing enterocolitis (NEC), ventilator-associated pneumonia (VAC), and sepsis—which together claim the lives of more than 30,000 hospitalized infants per year.

Alissa Welsher, Ph.D. is a Senior Consultant at Elanco Poultry Food Safety. Dr. Welsher received a bachelor’s degree in biological sciences from the University of Pittsburgh, as well as a master’s degree in poultry science and a Ph.D. in cell and molecular biology from the University of Arkansas. Her area of expertise is meat and poultry food safety, and she specializes in integrated pest management (IPM).

Lyle Probst is the CEO of NomadX and an accomplished entrepreneur with more than 25 years of experience in operations, product development, engineering, biodefense, and advanced technology commercialization.

Alex LeBeau, Ph.D., M.P.H., CIH is the owner of Exposure Assessment Consulting LLC in Orlando, Florida, where he offers toxicology, industrial hygiene, risk assessment, and public health consulting services. Over his 13-year career, he has evaluated environmental and occupational exposures and has performed toxicological evaluations of chemicals and biological agents. He has also performed human health risk assessments of contaminated sites using U.S. Environmental Protection Agency (EPA) and state regulatory guidelines and has monitored remediation activities at those sites. To evaluate the exposure impacts on building occupants, he has performed indoor environmental quality assessments, including Legionella and water quality assessments, at healthcare, residential, and industrial facilities.