Recall/Crisis Management

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In the food industry, as in the automotive industry, internal vigilance for product safety is imperative: The lives and health of customers depend on it. What else can we learn?  

A whistleblower is any person who reports or discloses information on a threat or harm to the public interest in the context of their work-based relationship and is needed in the food industry.

An interview with William Fisher, M.Sc., CFS, Institute of Food Technologists on the launch of the Global Food Traceability Center.

Historically, the major improvements to food safety across the industry and through regulatory change have been driven by food safety crises.

Companies must strive to include innovative communication strategies in their crisis management plans.

In the case of a food recall, a company’s food safety manager and its crisis communicator make up the most unlikely of duos. But don’t underestimate the importance of this team to your company’s ability to survive.

The Food Safety Modernization Act (FSMA) requires the U.S. Department of Health and Human Services to submit to Congress an annual report on the U.S. Food and Drug Administration’s exercise of its new mandatory recall authority.  

Outbreaks of foodborne illness illustrate how easily contaminated foods can have a broad health impact before public health authorities can identify and quarantine the source.

Companies and organizations in the food industry are taking steps to use social media to help respond to issues and prepare for crisis management.

Social media impacts both food safety and risk communication in today’s global food system.