WECO and Multiscan Technologies, both members of the Duravant family of operating companies, announced that they have entered into a strategic partnership to support nut, fruit, and vegetable packers and processors across the U.S., Canada, and Mexico. The WECO sales and service organization is now selling, leasing, and supporting Multiscan’s optical sorters and other inspection equipment, including turnkey solutions, in these regions.
With the addition of Multiscan’s technology to WECO’s portfolio, WECO is able to deliver more sorting and pre-sorting solutions that address a broader range of turnkey line layouts and capacity requirements. Additionally, with WECO’s sales and service network, Multiscan’s North American customers can receive the highest level of support to maximize uptime and improve efficiency of their operations.
Multiscan machine vision systems complement existing WECO sorting and moisture monitoring technologies for a variety of in-shell nut products to help customers manage product quality, improve yield, increase line throughput, and reduce labor requirements. In addition, Multiscan’s solutions for the avocado, cherry, citrus, olive, pomegranate, and fresh tomato markets will now benefit from WECO’s leasing program and extensive service organization.
WECO’s customer service organization provides installation and start-up services, preventive maintenance, technology upgrades, and 24/7 emergency assistance, connecting customers immediately to local service technicians with in-depth knowledge of their operation. Technicians are equipped to immediately fix issues, which can make a big difference in the food industry where unplanned downtime is costly.