Lone Jespersen is the principal at Cultivate, an organization dedicated to helping food manufacturers globally make safe, great-tasting food through cultural effectiveness. Lone has significant experience with food manufacturing, having previously spent 11 years with Maple Leaf Foods. Following the tragic event in 2008 when Maple Leaf products claimed 23 Canadian lives, Lone led the execution of Maple Leaf's food strategy and its operations learning strategy. She holds a master's degree in mechanical engineering from Syd Dansk University (Denmark), and an M.Sc. and Ph.D. in food science from the University of Guelph (Canada).  

Marie Tanner joined the Dairy Farmers of America in 2017. She is currently the senior vice president of food safety and quality. Prior to that, Marie was the global chief food safety and quality, health, safety, and environment management at Kerry. Before Kerry, Marie held various quality leadership roles at PepsiCo and Godiva (Ulker). Marie holds an M.Sc. in food science from Rutgers University. She formally served on the board of SSAFE, a global nonprofit working to integrate food safety, animal health, and plant health across food supply chains. 

Neil Coole is the director of food and retail supply chain at BSI Americas. In 2015, Neil joined BRC Global Standards to head up their global key account strategy, engaging key industry brand owners, manufacturers, and retailers to understand their requirements from a risk solutions perspective. He was the subject matter expert on BRC Global Standards' new strategy on food safety and quality culture excellence, working with manufacturers on how to embed a culture of food safety and training food manufacturers, brand owners, and suppliers on the important topic of food safety and quality culture excellence. 

In this episode of Food Safety Matters, we speak to the panel [11:46] about:

• Organizational culture and how it influences food safety
• How a company's culture is created from the top down 
• How food safety culture can and should give an organization a competitive edge
• COVID's impact on food safety culture
• Why the idea of "implementing" a food safety culture is problematic
• Some wrong ways to go about creating change within an organization's culture
• Diversity and inclusion, and how they play a role in changing a company's culture
• How to begin undoing a history of complacency within a company's current culture
• Tips for improving and sustaining a positive culture

Food Safety Culture Articles 
Supply Chain and Food Safety Culture - Feb/March 2017 
The Supply Chain and Food Safety Culture: Primary Production - April/May 2017 
The Supply Chain and Food Safety Culture: Distribution - June/July 2017 
The Supply Chain and Food Safety Culture: Processing - Aug/Sep 2017  
The Supply Chain and Food Safety Culture: Foodservice - Oct/Nov 2017  
The Supply Chain and Food Safety Culture: Retail - Dec/Jan 2018 
Supply Chain and Food Safety Culture: Sector Leaders Sharing Their Challenges and Recommended Practices - Feb/March 2018

Resources
Cultivate Maturity Model
BSI - Cultivate Food Safety Culture Postcard 
BSI - COVID-19 Safe Working Guidelines 
BSI - Workplace Hygiene Solutions Brochure 
BSI - Workplace Hygiene Solutions Video
BSI - UK's National Standards Body - COVID-19 Response 

News Mentioned in This Episode
EU's Draft Amendment of Hygiene Legislation Includes Focus on Food Safety Culture [2:07] - see official draft regulation document 
FDA Announces the Voluntary Phase-Out of by Industry of Certain PFAS Used in Food Packaging [3:46] | The Growing Challenge of Safe Water Use for Food Processing Operations
UMASS Food Scientist Secures Grant to Develop New Method for Cleaning Peanut Butter Off Food Processing Equipment [7:42] 

This episode features a panel of the Food Safety Preventive Control Alliance (FSPCA)'s lead instructors. They discuss virtual food safety training in the age of COVID.

Connie Landis Fisk is a northwest regional extension associate for the Produce Safety Alliance (PSA). PSA has a temporary policy allowing its trainers to deliver their Grower Training Course remotely during the COVID-19 pandemic. Connie offers a weekly office hour to share tips and answer questions about using Zoom for those remote trainings.

Amanda Evans-Lara is a principle food safety consultant and compliance specialist with HACCP Mentor, a website that provides tools, tips, and training to help food businesses comply with global, customer, and regulatory Hazard Analysis and Critical Control Points (HACCP) and food safety requirements. She has over 28 years of experience working with Australian and international food businesses. Amanda is an FSPCA lead instructor for Preventive Controls for Human Food and Intentional Adulteration Vulnerability Assessments courses. 

Charles Kalish is a managing member and co-founder of Food Safety Guides, a food safety and quality consulting and training firm that specializes in remote consulting. He is a lead instructor for FSPCA's Preventive Controls (Human and Animal), Foreign Supplier Verification Programs, and Intentional Adulteration Vulnerability Assessment courses. Charlie is also a Safe Quality Food (SQF) trainer and lead instructor for the International Food Protection Institute (IFPTI)'s Instructor Skills Training.

Michael Kalish is a managing member and co-founder of Food Safety Guides. He is a lead instructor for FSPCA's Preventive Controls (Human and Animal), Foreign Supplier Verification Programs, and Intentional Adulteration Vulnerability Assessment courses. Michael is also an SQF trainer and lead instructor for IFPTI's Instructor Skills Training.

A special thanks to our friend and previous podcast guest Kathy Gombas (Ep. 26) for spearheading this discussion. Kathy is a member of FSPCA's Steering Committee. She also serves on Food Safety Magazine's Editorial Advisory Board.

In this episode of Food Safety Matters, we speak to the panel [12:23] about:

• The features, benefits, and ins and outs of using Zoom, Google Hangouts, and other digital platforms to perform food safety certification courses
• Maintaining high levels of participation and engagement during online training
• How training and testing policies and procedures have changed to fit a virtual format
• Conducting oral exams vs. standardized tests online
• Challenges and limitations of web-based teaching and training

News Mentioned in This Episode
Salmonella Newport Outbreak Linked to Onions [3:46]
FDA Announces New Protocol for the Development and Registration of Treatments for Preharvest Ag Water Antimicrobial [5:40] | Water Disinfection: A Practical Approach to Calculating Dose Values for Pre- and Postharvest Applications (2001)
Pillsbury Announces "Safe to Eat Raw" Products [10:03]  

In this BONUS episode of Food Safety Matters, we speak—for the third time—to Sharon Dobesh (director of technical services) and Jerry Heath (staff entomologist) from the Industrial Fumigant Company (IFC) about insect growth regulators (IGR) and how these compounds can benefit a pest control management plan.

In this BONUS episode of Food Safety Matters, we speak to IFC about:

• The benefits of fogging and aerosol applications
• How toxicity, safety, and warning labels have evolved
• IGRs and how these compounds can keep insects from taking over a food facility
• Fixed or remote fogging application systems
• Re-entry guidelines after a fogging application
• Tips for preparing for a pest control analysis
• The importance of proactive pest control vs. reactive

Resources
IFC Resources

Sponsored by:

Joe Stout is the founder of Commercial Food Sanitation, a consulting firm that provides food safety and sanitation solutions to food processing plants. Before that, Joe spent nearly 30 years at Kraft Foods. While there, he held a variety of positions related to operations, quality, and sanitation, ultimately leading to his role as Kraft's director of global product protection, sanitation, and hygienic design.

In this role at Kraft, Joe had global responsibility for plant cleaning controls and processes, allergen and pathogen control programs, pest control, and hygienic design for facilities and equipment used in more than 200 Kraft plants. Joe also managed the Global Product Protection Group, assuring global support for internal and external plants.

Joe led the American Meat Institute’s (AMI) Equipment Design Task Force and has led Listeria Intervention training for AMI and the American Frozen Food Institute. He is the current leader of the Consumer Brands Association's (formerly, the Grocery Manufacturers Association) Sanitary Design Working Group. He also conducts allergen training for the Food Allergy Research Resource Program. In addition to his involvement with these and many other leading industry organizations, Joe is a published authority when it comes to food safety, sanitation, hygiene, and other related areas.

Joe was previously featured in Ep. 42 of Food Safety Matters.

In this episode of Food Safety Matters, we speak to Joe [24:00] about:

• Why Listeria is such a tricky pathogen to get rid of
• Seek and destroy vs. seek and eliminate
• How Kraft has handled past instances of Listeria
• Why ready-to-eat products are so susceptible to Listeria contamination
• Pairing a Listeria control program with environmental monitoring
• Sanitation procedures for Listeria vs. Salmonella
• A company's options when a complete food facility rebuild or redesign is not possible
• Advice for cleaning equipment
• Swabbing frequency tips
• Why completely avoiding Listeria in certain food plants is impossible

We also speak with Steve Mandernach [9:12] about:

• The release of the U.S. Food and Drug Administration's New Era of Smarter Food Safety Blueprint

Joe Stout's Articles in Food Safety Magazine
Hygienic Design: How Our Thinking Has Evolved
Perspectives on Practices in Food Plant Sanitation and Hygiene
Principles of Environmental Pathogen Control
10 Principles of Equipment Design for Ready-to-Eat Processing Operations

News Mentioned in This Episode
FDA Prepares for Resumption of Domestic Inspections with New Risk Assessment System [2:07]
FDA: Inspections of Small Businesses under the FSMA Intentional Adulteration Rule to Begin March 2021 [5:09]
Former Blue Bell CEO: Felony Charges Dropped in Deadly Listeria Outbreak Case [7:00]  

Sponsored By: 

Michigan State University Online Food Safety Program 
Online MS in Food Safety Program
Curriculum: Online MS in Food Safety Program

John G. Keogh is a strategist, advisor, and management science researcher with 30 years of executive leadership roles as director, vice president, and senior vice president in global supply chain management, information technology, technology consulting, and supply chain standards. Currently, he is managing principal at Toronto-based, niche advisory, and research firm Shantalla Inc. He holds a post-graduate diploma in Management, an MBA in Management, and a Master of Science in Business and Management Research in Transparency and Trust in the Food Chain. He is currently completing doctoral research focused on transparency and trust in global food chains at Henley Business School, University of Reading, using the lenses of agency theory, signaling theory, and transactional cost theory.

Carl or ’’C.J.” Unis is a Systems Engineer with expertise in Continuity of Operations, Continuity of Government, devolution, infrastructure, supply chain logistics, and emergency management. He has a Master’s Degree in Systems Engineering from the Stevens Institute of Technology. C.J. was formerly the critical infrastructure protection program manager for the New Mexico Department of Homeland Security and Emergency Management. He has served as a federal agent in the capacity of providing classified transportation for the Department of Energy, National Nuclear Security Administration—Office of Secure Transportation, as well as holding numerous positions for the U.S. Marine Corps in the capacity of performing internal embassy, dignitary, motor transport specialist, and classified material security duties.

John and C.J. are the authors of our June/July 2020 cover story. 

In this episode of Food Safety Matters, we speak to C.J. and John [11:14] about:

• Companies having to seek alternative methods of distribution due to COVID-19
• The risks associated with not performing plant-level inspections
• Remote auditing
• How COVID has opened up more opportunities to commit food fraud
• How ingredient changes and formula deviations could cause problems after the pandemic is over
• Health and safety best practices for meat facilities and how those recommendations haven't changed in at least 10  years
• Why the phrase "social distancing" is problematic, and what term should be used instead

News Mentioned in This Episode
Another Foodborne Outbreak for Salad Products, This Time Due to Cyclospora Contamination [1:24]  
Allergy Community Still Concerned About FDA's Temporary Labeling Guidance [6:34]
USDA and FDA Issue Joint Statement Regarding Food Export Restrictions and COVID [8:44]

John G. Keogh is a strategist, advisor, and management science researcher with 30 years of executive leadership roles as director, vice president, and senior vice president in global supply chain management, information technology, technology consulting, and supply chain standards. Currently, he is managing principal at Toronto-based, niche advisory, and research firm Shantalla Inc. He holds a post-graduate diploma in Management, an MBA in Management, and a Master of Science in Business and Management Research in Transparency and Trust in the Food Chain. He is currently completing doctoral research focused on transparency and trust in global food chains at Henley Business School, University of Reading, using the lenses of agency theory, signaling theory, and transactional cost theory.

Carl or ’’C.J.” Unis is a Systems Engineer with expertise in Continuity of Operations, Continuity of Government, devolution, infrastructure, supply chain logistics, and emergency management. He has a Master’s Degree in Systems Engineering from the Stevens Institute of Technology. C.J. was formerly the critical infrastructure protection program manager for the New Mexico Department of Homeland Security and Emergency Management. He has served as a federal agent in the capacity of providing classified transportation for the Department of Energy, National Nuclear Security Administration—Office of Secure Transportation, as well as holding numerous positions for the U.S. Marine Corps in the capacity of performing internal embassy, dignitary, motor transport specialist, and classified material security duties.

John and C.J. are the authors of our June/July 2020 cover story. 

In this episode of Food Safety Matters, we speak to C.J. and John [18:48] about:

• What the food industry may experience after the pandemic
• How the food industry's "new normal" will need to incorporate and adapt digitization
• Changes that supply chains and product fulfillment centers may go through
• Problems that the food industry experienced at the onset of the pandemic
• How military-style training can help foster a more proactive approach within food companies
• Technology-based "trip wires"

Bob Ferguson's Food Safety Insights [9:07]
Bob joins us to discuss his article featured in our June/July 2020 issue. 

Want more from Bob Ferguson? Find more of his articles and podcast segments.

News Mentioned in This Episode
USDA FSIS to Expand STEC Testing to Additional Raw Beef Products [2:21]  
AFFI Responds to Officials Linking COVID-19 to Imported Seafood [5:32]

In this BONUS episode of Food Safety Matters, hygiene expert Paul Barnhill tells us all about Meritech's innovative Employee Hygiene Toolbox created in partnership with Food Safety Magazine.

In this BONUS episode of Food Safety Matters, we speak to Paul Barnhill, chief technology officer and head engineer at Meritech, the leader in automated employee hygiene. He has over 28 years of experience working with professionals in food manufacturing, healthcare, and foodservice. He understands the challenges these industries face when creating hygiene programs and how to overcome these obstacles through education and automated technologies.

Paul often speaks on best practices in hand hygiene, footwear sanitation, and the science behind pathogen removal. Helping food processing and packaging facilities produce safe and healthy products through hygiene excellence is a passion for him.

Prior to joining Meritech, Paul worked at Medtronic, Inc. a leader in cardiovascular equipment and implantable devices, in their hemostasis division as a mechanical designer within the R&D department. Paul earned his accreditation degree from the American Institute for Design & Drafting. 

In this BONUS episode of Food Safety Matters, we speak to Paul about:

• The most prevalent challenges with traditional handwashing and instant sanitizers
• The advantages of automated handwashing
• Meritech's CleanTech automated handwashing system
• Often overlooked steps in handwashing
• The Meritech Employee Hygiene Toolbox--what's included and who it's for
• Common problems with hygienic zoning and why it matters for handwashing
• Why creating a food safety culture goes beyond basic regulatory requirements and why that matters
• How foodservice is experimenting with new handwashing concepts

Resources
Employee Hygiene Toolbox
How to Wash Your Hands Properly: A Step by Step Handwashing Guide with Hygiene Expert Paul Barnhill
Meritech.com 

Sponsored by: