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Singapore has recently released new guidelines for food e-commerce for industry that outline food safety best practices related to products sold online or through e-commerce channels.
Since e-commerce food businesses are not regulated as traditional food manufacturers based on the current Code of Federal Regulations, these models are regulated under the "honor system." The way in which consumers are buying food has changed dramatically, and so must the regulations to ensure public health and safety associated with these foods.
The IAFNS 2022 Annual Meeting and Science Symposium featured a panel that addressed emerging food safety concerns associated with new modes of food retail, such as e-commerce, ghost kitchens, and delivery services.
A recent study found that food recalls may negatively affect brands that rely on e-commerce more than brick-and-mortar retailers, and that it may be harder to restore consumer confidence for online brands even when voluntarily restorative actions are taken.