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Home » Multimedia » Podcasts » Food Safety Matters » Ep. 19. National Restaurant Association: ServSafe and Beyond

Food Safety Matters

Food Safety Matters is a podcast for food safety professionals hosted by the Food Safety Magazine editorial team – the leading media brand in food safety for over 20 years. Each episode will feature a conversation with a food safety professional sharing their experiences and insights of the important job of safeguarding the world’s food supply.

New episodes are posted twice a month.

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Ep. 19. National Restaurant Association: ServSafe and Beyond

William Weichelt is in the newly created position of director, Food Safety & Industry Relations, for the National Restaurant Association (NRA) and has over 20 years of experience in the foodservice and food manufacturing sectors. 

The NRA is the largest foodservice trade association in the world by membership—supporting over 500,000 restaurant businesses. They represent and advocate for foodservice industry interests—with a focus on financial and regulatory obstacles. They also provide tools and systems that help members of all sizes get significantly better operating results as well as networking, education and research resources.

Specific to food safety their ServSafe Program provides comprehensive educational materials to the restaurant industry through face-to-face and online instruction. More than 5 million foodservice professionals have been certified through the ServSafe Food Protection Manager Certification Examination.

In this episode of Food Safety Matters, we speak to William Weichelt about:

  • Challenges the NRA faces with the start of their new Food Safety Industry Relations department
  • NRA’s current top priorities to help the industry going forward
  • Using food safety best practices that have been applied in manufacturing to create new best practices in foodservice and hospitality
  • Working with an industry that runs the gamut—from large operators with their own systems in place to independent operators who have no food science staff or expertise
  • The challenge of figuring out what topics to educate the industry on in the short-term, based on need, from edible marijuana to implementing a food safety management system
  • NRA's training and resources offered to smaller operators who do not have food safety staff
  • Challenges related to keeping ServSafe relevant and always in line with the FDA Food Code
  • Milestones that NRA has achieved as the organization's 100th-anniversary approaches
  • The importance of having everyone in an organization from the top down involved in the implementation and maintenance of a food safety management system
  • The new Food Safety Industry Relations department's future plans to help the industry in new areas: food fraud, food defense, traceability and figuring out how to apply these topics to the restaurant level, not just to manufacturers
  • How changing trends, consumer demand and product innovations impact how the food industry operates and how it all affects the industry’s approach to food safety

Related Content and Resources
For National Food Safety Month, Restaurants Focus on Food Allergens
National Restaurant Association
ServSafe 

News Mentioned in This Episode 
The "Best .gif Ever," tweeted by the Safe Food Alliance
A Look Back at 2017 Food Recalls
Norovirus Sickens More than 100 at 2018 Winter Olympic Games
New USDA, FDA Joint Venture to Improve Food Safety Oversight and Inspection Process
Lactalis Official Statement Regarding Salmonella Tainted Baby Formula
List of Lactalis Recalled Products 
South Africa's Listeriosis Outbreak Death Toll Exceeds 100
Chicken Line Speed Changes
PCA's Remaining Appeals Denied
What's in Your Sushi?

Bob Ferguson's Food Safety Insights Articles:
Food Safety Insights: Testing and Sanitation for Allergen Control (February/March 2018) 
Food Safety Insights: Outsourcing: Pathogen Testing under the Microscope ( December 2017/January 2018)
Food Safety Insights: The New Face of Sanitation Programs: New Rules, New Challenges (October/November 2017)
Food Safety Insights: A Closer Look at Environmental Monitoring in the Processing Plant (August/September 2017)
Food Safety Insights: What Industry and FDA Are Thinking About FSMA Implementation (June/July 2017)
Food Safety Insights: The Drivers of Differences in Food Safety Testing Practices (April/May 2017)
Food Safety Insights: A Look at the Microbiology Testing Market (February/March 2017)

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01-04-2021
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January 12, 2026
51:44
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Ep. 209. Helena Bottemiller Evich: The MAHA Effect on American Food Policy

Helena Bottemiller Evich is the Founder and Editor-in-Chief of Food Fix. She previously led coverage of food and agriculture at POLITICO for nearly a decade, winning numerous awards for her work, including a prestigious George Polk Award for a series on climate change and two James Beard Awards for features on nutrition and science. In 2022, she was a James Beard Award finalist for a deep dive on diet-related diseases and COVID-19. Helena is also a sought-after speaker and commentator on food issues, appearing on CNN, MSNBC, CBS, BBC, NPR, and other outlets. Her work is widely cited in the media and has also been published in the Columbia Journalism Review and on NBC News.

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Food Safety Matters logo
January 5, 2026
1:16:23
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Yiannas, McDonald, Besser, Hedberg: Fixing the Outbreak Investigation System

Frank Yiannas, M.P.H. is a renowned food safety leader and executive, food system futurist, author, professor, past president of the International Association of Food Protection (IAFP), and advocate for consumers. Most recently, he served under two different administrations as the Deputy Commissioner for Food Policy and Response at the U.S. Food and Drug Administration (FDA), a position he held from 2018–2023, after spending 30 years in leadership roles with Walmart and the Walt Disney Company.

Drew McDonald is the Senior Vice President of Quality and Food Safety at Taylor Fresh Foods in Salinas, California, where he oversees the quality and food safety programs across the foodservice, retail, and deli operations under both FDA and U.S. Department of Agriculture (USDA) jurisdictions. Mr. McDonald works with an impressive team developing and managing appropriate and practical quality and food safety programs for fresh food and produce products. He has more than 30 years of experience in fresh produce and fresh foods.

John Besser, Ph.D. worked for ten years as Deputy Chief of the Enteric Diseases Laboratory Branch at the U.S. Centers for Disease Control and Prevention (CDC), where he was involved in national and global programs to detect, characterize, and track gastrointestinal diseases. Prior to CDC, Dr. Besser led the infectious disease laboratory at the Minnesota Department of Health (MDH) for 19 years and served as a clinical microbiologist at the University of Minnesota Hospital for five years. He currently works as an independent contractor and consultant. Dr. Besser is the author or co-author of more than 70 publications. He received his Ph.D. and M.S. degree from the University of Minnesota.

Craig Hedberg, Ph.D. is a Professor in the Division of Environmental Health Sciences at the University of Minnesota and Co-Director of the Minnesota Integrated Food Safety Center of Excellence. He promotes public health surveillance as a prerequisite for effective food control, and his work focuses on improving methods for collaboration among public health and regulatory agencies, academic researchers, and industry to improve foodborne illness surveillance and outbreak investigations.

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Food Safety Matters logo
December 22, 2025
1:31:45
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Ep. 208: Reviewing 2025—A Year of Change for Food Safety Policy

In this year-end episode of Food Safety Matters, we round up the top stories of 2025, covering U.S. federal food safety policy changes under the Trump Administration, MAHA- and state-led moves against food additives of concern and ultra-processed foods, infant formula safety, science on Listeria and biofilms, ongoing monitoring of avian flu, and AI food safety applications.

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December 8, 2025
1:10:44
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Ep. 207. Brian Sylvester: Preparing for ‘MAHA’-Driven Policy Changes on Food Dyes, UPFs, GRAS

In this episode of Food Safety Matters, we speak to legal expert Brian P. Sylvester, J.D. about the rapidly evolving U.S. food regulatory landscape under the MAHA movement, and how food companies can prepare for state and federal policy changes regarding food dyes, GRAS ingredients, ultra-processed foods, and other areas.

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November 25, 2025
54:48
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Ep. 206. Jay Berglind: In Fearless Pursuit of Safer Eggs and Food Safety Innovation

In this episode of Food Safety Matters, we speak to Jay Berglind, the CEO of Aegis Foods and the maker of Fearless Eggs, known for its novel pasteurization process. Jay discusses the science behind Fearless Eggs’ method and what sets it apart from traditional pasteurization, and the importance of food safety innovation.

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November 10, 2025
1:26:42
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Ep. 205. Black and Gabor: Digital Transformation and Emerging International Standards for Food Safety

Tom Black is the First Assistant Secretary of the Exports and Veterinary Services Division at the Australian Government's Department of Agriculture, Fisheries, and Forestry. In this role, he is responsible for regulating and facilitating Australia's exports of animal commodities and certified organic products, while also providing the overarching technical food safety framework for both food exports and imports.

Gabor Molnar, Ph.D. is an Industrial Development Officer at the United Nations Industrial Development Organization (UNIDO), technically leading UNIDO's food safety work. As part of his responsibilities, Dr. Molnar designs and implements food safety capacity-building initiatives, mostly in Asia and Africa. He also represents UNIDO in various global forums, including the Codex Alimentarius Commission. Dr. Molnar is the main organizer of the Vienna Food Safety Forum (VFSF) and specializes in the domain of digitalization for food control and safety systems. Dr. Molnar holds a Ph.D. from Université Laval, as well as multiple master's degrees and certifications.

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