Natalie Dyenson is Vice President of Food Safety and Quality at Dole plc. She has responsibility for food safety, quality programs, and regulatory compliance across all Dole divisions worldwide. Before joining the Dole team in October 2016, she spent eight years at Walmart in food safety leadership roles in both Walmart U.S. and Walmart International divisions. Before Walmart, Ms. Dyenson worked for Disney, where she held various roles in food safety and public health supporting domestic and international operations. Ms. Dyenson holds a B.S. degree in Microbiology from the University of Iowa and an M.P.H. degree in Infectious Disease Epidemiology and Biostatistics from the University of South Florida.
At the 2023 Food Safety Summit, a dynamic workshop brought together leading experts to introduce the concepts, methods, and different tools of root cause analysis (RCA). Participants learned how to dig into systems and find meaningful data to identify the root causes of issues develop impactful solutions that prevent problems from recurring. An RCA session at the 2024 Summit will further explore these concepts.
This article discusses applied RCA and the Food Safety Summit associated education offered on this topic.
The 2023 Food Safety Summit's kick-off workshop will demystify the root-cause analysis process by breaking it down into easy-to-understand steps, shed light on the regulatory expectations for the investigative process, examine the due diligence needed for investigations, and provide insight on best practices for successful implementation used within industry.
