Ryan C. Richard
Vice President, Customer Success
GS1 US

As Vice President of Customer Success, Ryan Richard develops engagement strategies that drive the adoption, use and adherence to global standards to solve common business problems. With a focus on the retail grocery and foodservice sectors, Mr. Richard manages collaborative industry efforts to help GS1 US members meet the needs of today’s consumers, including improving supply chain visibility, food traceability and product information transparency. Additionally, Mr. Richard aligns the organization’s member support and sales efforts with customer success strategies to further achieve the common goal of building long-term relationships with members and supporting their growth.

Prior to joining GS1 US, Mr. Richard spent two decades with three top multinational corporations—Kraft Foods, Inc., Mondelēz International and Philip Morris. In these roles, he focused on business process harmonization, global data synchronization and the implementation of GS1 Standards to make the companies’ retail grocery supply chains more efficient.

Mr. Richard received his Master of Business Administration with a concentration in Leadership and Change Management from DePaul University in Chicago, IL, and received his Bachelor of Science in Business Administration from Marquette University in Milwaukee, WI.