Few moments in a food safety professional's career are as intense or as nerve-wracking as the moment you learn that your team has to initiate a recall. The real deal—not a mock recall.
If you have worked in the food industry, then you have thought about it, practiced for it, built your plans, and assembled your teams, all for the purpose of being ready for the time that the recall hits. You have asked: What happens if we are in a recall situation? What do I do? Who do I call? How do I protect my customers and my brand? Who is on my team?