The year 2020 has been full of surprises, many of which no one would ever have foreseen or requested. The coronavirus disease 2019 (COVID-19) pandemic has turned everyone’s world upside down, and it is not easy to find the positive side of such a challenging global health crisis.
While the global pandemic has disrupted the way of working for many individuals and organizations, it has also been the necessity that has inspired invention. As the prohibition of travel and physical interactions between people became more and more commonplace, new modes of virtual interaction came to the forefront and revealed capabilities that had not been previously realized. These capabilities of virtual interaction have been realized as a valuable tool in the business of auditing, particularly auditing in facilities connected to the food industry.